What is ATM Skimming?

It is when an electronic device is placed on or near an ATM to collect information from your magnetic strip on your Debit or ATM Card. The devices planted on ATMs are usually undetectable by users installed for short periods of time. They are then removed by the criminals, who download the stolen account information and encode it onto blank cards. The cards are used to make withdrawals from victims' accounts at other ATMs.

 

 

 

RECENT PHISHING SCAM

We have been recently notified that there has been a Phishing attempt via telephone.   Please be aware that Credit Union of New Jersey will NEVER ask for your account or personal information via email, text or telephone. 

Please rest assured that there has NOT been any data breach and your financial information is safe.  If you have already shared your Credit Union of New Jersey account information with this scam, please call us immediately at 609-538-4061.  If you have received this phone call, you may also report the scam to the Federal Trade Commission by calling  877-IDTHEFT.

 

SECURITY UPDATE #2: Mobile Banking Malware

While CUNJ does not have any indication that the CUNJ Mobile App is impacted by the mobile banking malware, we are working with our provider to ensure safety of your security and any precautions members should take.  It is recommended that members employ security best practices to proactively mitigate this threat including:

  • Installing an antivirus app and keeping it updated
  • Avoiding installing Android apps from third-party websites or unreliable sources
  • Reading the permissions requested by every application before installing
  • Performing regular backup of data stored in devices
  • Protecting devices with a password
  • Not viewing or sharing personal information over public Wi-Fi network

We will continue to research and update you on any additional findings.  

 

SMISHING SCAM

Credit Union of New Jersey has been alerted that members may have received a text message asking the member to call Card Services at a local NJ telephone number in regards to their ATM/Debit Card.  Credit Union of New Jersey will NEVER ask for your account or personal information via email, text or telephone. 
 
Please rest assured that there has NOT been any data breach and your financial information is safe.  If you have already shared your Credit Union of New Jersey account information with this scam, please call us immediately at 609-538-4061.  If you have received this text message, you may also report the scam to the Federal Trade Commission by calling  877-IDTHEFT.

Scam Alerts

Protecting our members’ financial information is a top priority at CUNJ. We do our best to be aware of the most recent scams and alert our members to eliminate and minimize the damage that can be done. Below are some of the scams that exist and how our members can recognize the fraudulent signs.

Vishing

Vishing is the criminal practice of using a computer technology called Voice over Internet Protocol (VoIP). This allows criminals to call your phone anonymously in an effort to get a potential victim to reveal sensitive financial information. An example would be receiving a call saying that there are unauthorized charges on your credit card. You are provided with a toll-free number and asked to call it to confirm the card number and details about the account. If this information is given, a thief will have all the information needed to run up charges on your card.For more information on how you can protect yourself from vishing, click here.

Text Messages and Emails

CUNJ and Credit Union National Association are aware of text messages and e-mails being made about:
  • Confirming Account or Credit Card Numbers
  • Account De-activation
  • Account Status Alert
  • Changes to Terms and Conditions
  • Irregular Activity
The e-mails and text messages ask that the member call a number in order to have their account reactivated. Some may request that you leave callback information or provide your financial information directly. All of these messages are fraudulent. Please do not respond to these messages.  Credit Union of New Jersey will never ask for your account or personal information via email, text or telephone.  

Check Scams

Be aware if someone you don’t know sends you a check and then asks you to wire them a portion of the money back. This is most likely a scam. If you are unsure about whether or not a check is valid, it is best to bring in the check to the branch nearest you immediately.If you believe that you have been contacted in any way as part of a scam, please call us at 609-538-4061.
 

 

 

 

  • All Rights Reserved © 2013 - Credit Union of New Jersey
    Federally Insured by NCUA
  • NCUA
  • America's Credit Union
  • Equal Housing Lender
  • Equal Opportunity Lender
  • ESI