Protecting our members’ financial information is a top priority at CUNJ. We do our best to be aware of the most recent scams and alert our members to eliminate and minimize the damage that can be done. Below are some of the scams that exist and how our members can recognize the fraudulent signs.

Vishing

Vishing is the criminal practice of using a computer technology called Voice over Internet Protocol (VoIP). This allows criminals to call your phone anonymously in an effort to get a potential victim to reveal sensitive financial information. An example would be receiving a call saying that there are unauthorized charges on your credit card. You are provided with a toll-free number and asked to call it to confirm the card number and details about the account. If this information is given, a thief will have all the information needed to run up charges on your card.

For more information on how you can protect yourself from vishing, click here.

Text Messages and Emails

CUNJ and Credit Union National Association are aware of text messages and e-mails being made about:

• Confirming Account or Credit Card Numbers
• Account De-activation
• Account Status Alert
• Changes to Terms and Conditions
• Irregular Activity

The e-mails and text messages ask that the member call a number in order to have their account reactivated. Some may request that you leave callback information or provide your financial information directly. All of these messages are fraudulent. Please do not respond to these messages.

Check Scams

Be aware if someone you don’t know sends you a check and then asks you to wire them a portion of the money back. This is most likely a scam. If you are unsure about whether or not a check is valid, it is best to bring in the check to the branch nearest you immediately.

Click here for a list of tips on recognizing a fake check.

Be aware that there is also a scam involving fake money orders. Click here for a list of money order security features. If you are still unsure, take the money order to your local CUNJ branch.

If you believe that you have been contacted in any way as part of a scam, please call us at 609-538-4061.